FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
What is Desigal?
Desigal is an online fashion destination offering a wide range of trendy and stylish western wear for women. Our platform brings you high-quality apparel designed for modern fashion enthusiasts.
How does Desigal work?
Simply browse through our collection, add your favorite styles to the cart, and place your order. We ensure a seamless shopping experience with secure payments and reliable delivery.
Account and Registration
Do I need to create an account to shop on Desigal?
While you can browse products without an account, creating one allows for a smoother checkout experience, order tracking, and access to exclusive offers.
Ordering and Payments
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, net banking, and popular digital wallets for a hassle-free checkout.
Is cash on delivery (COD) available?
Yes, COD is available, but certain conditions apply. The option will be visible at checkout if applicable to your location.
How do I place an order?
- Browse and select your desired products.
- Add them to your cart and proceed to checkout.
- Enter your shipping details and select a payment method.
- Complete your purchase and receive order confirmation.
Are there any hidden charges?
No, all charges, including taxes and shipping (if applicable), will be displayed at checkout before you confirm your order.
Shipping and Delivery
How long does delivery take?
Delivery times vary based on location and chosen shipping method. Estimated delivery dates will be shown at checkout.
Do you provide tracking details for orders?
Yes, once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery status.
Is express delivery available?
Yes, express delivery is available for select locations. Additional charges may apply and will be displayed at checkout.
Returns and Exchanges
What is your return policy?
We do not offer returns. However, if you receive a damaged or incorrect item, please contact our customer support team for assistance.
Can I exchange a product?
We do not offer direct exchanges. If you face any issues, please reach out to our support team for guidance.
Contact and Support
How can I reach Desigal for support?
For any inquiries or assistance, you can contact our support team via the "Contact Us" page on our website.
Are there any additional fees for shopping on Desigal?
No, there are no hidden fees. The final price you see at checkout includes all applicable charges.